Claims & Support

100% Transit Insurance & Claim Settlement Policy

Declared Value Transit Protection, Damage Evaluation, and Fast-Track Reimbursements

Last Reviewed & Audited: August 2026
Policy Executive Summary

"Detailed explanation of 100% declared value insurance coverage, claim filing steps, and rapid resolution timelines."

Insurance Coverage Scope & Declared Value

Apna Cargo & Movers offers comprehensive 100% Transit Insurance underwritten by top national insurance partners. Coverage protects against accidental collisions, fire, overturned vehicles, and natural highway calamities.

Clients fill out an itemized Declared Value Form during pre-move inventory inspection to lock in exact compensation values.

Operational Requirements:
  • Full-Goods Insurance (3% of declared value): Covers accidental damage, breakage, and total loss during transit.
  • Car & Bike Insurance: Covers vehicle transit scratch/collision claims based on current IDV (Insured Declared Value).

Fast-Track Claim Filing & Settlement Process

Step 1: Inspect goods upon delivery alongside our unloading supervisor and note discrepancies on the Lorry Receipt (LR).

Step 2: Submit photos/videos of damaged items via our official Claims & Feedback portal (`/claims-feedback`) within 48 hours.

Step 3: Our surveyor verifies the claim within 3 working days, and approved compensation is transferred directly to your bank account.

Direct Assistance

Questions Regarding Our Operational Policies?

Reach our 24/7 Compliance & Support Desk directly.

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